Our client, owner of the most iconic toy brand portfolios in the world, is searching for a Customer Fulfillment Specialist to support their team and provide excellent service to their B2B clients. The company’s culture is international, diverse, friendly, and open. You will join a small and supportive team of 3, who collaborate and innovate together. In this role, you will be responsible for communicating with customers and working closely with the supply chain & logistics team. The ideal candidate for this role is a friendly problem solver, with flexible and hands on mentality. Are you ready for your next challenge?
Please note that this is a temporary opportunity for 6 months, through our agency contract. We can only consider candidates who are based around Amsterdam and are immediately available.
Responsibilities:
- Provide excellent customer support, coordinating with logistics to fulfill and deliver the orders in full and on time
- Assist the Order processing team when they confirm orders in customer web portal
- Manage order book to ensure alignment with the custome
- Proactively communicate discrepancies in customer data to Sales
- Claims & Return resolution
Requirements:
- Higher education in business or supply chain
- 2-3 years of experience in an Order Management role and good understanding of Supply Chain Management
- Professional fluency in English
- Advanced excel skills
- Analytical and Accurate with strong problem solving skills
What is in it for you:
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Immediate employment within a fantastic company
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A company culture that values impact, collaboration, and efficiency
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25 holiday days
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Travel expenses covered
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Hybrid work – 4/1 office/home based
Does it sound interesting? Feel free to apply or contact me for more information at [email protected]
