People Operations Specialist | ENG

Our client, a global leader in casual footwear and accessories, is seeking a People Operations Specialist to join their HR Shared Services team. In this role, you will be the main contact point for employees across multiple countries, managing end-to-end HR operations and supporting a range of HR initiatives and projects while ensuring processes align with company policies and local guidelines.

Responsibilities:

• Act as the first point of contact for HR-related questions, covering policies, employee lifecycle processes, benefits administration, and leave management in compliance with local laws.
• Maintain and update employee records within the HRIS (SuccessFactors) for activities such as onboarding, promotions, terminations, compensation adjustments, and organizational changes.
• Prepare and process documentation for employee lifecycle events including hiring, termination, and internal transfers.
• Guide employees and managers on the use of self-service tools within SuccessFactors.
• Continuously review and improve HR policies, procedures, and resources to ensure best practice and compliance.
• Conduct regular audits to maintain accurate employee files and ensure data integrity.
• Administer Leaves of Absence according to local employment regulations.
• Provide accurate and timely data to the Payroll team for processing.
• Support HR operational projects and perform additional tasks as needed.

Requirements:

• Minimum of 3–5 years of experience in HR operations, shared services, or similar HR functional roles.
• Fluent in English; knowledge of additional languages is an advantage.
• Strong understanding of Dutch and/or UK labor law or familiarity with other European labor laws
• Experience working with international payroll processes is a significant plus.
• Proven ability to manage multiple tasks effectively in a dynamic and fast-paced environment.
• Strong customer service mindset with confidence and patience in addressing employee queries.
• Committed to maintaining the highest standards of confidentiality and data integrity.

What’s in it for you?

• Hybrid working model
• Discount on company's products
• International working environment with growth opportunities
• 25 days of holidays
• Access to gym membership discounts and opportunities for personal and professional growth through the company's global training programs