Back Office Support Officer | Dutch & English

Are you a detail-oriented financial administrator with strong client management skills? We're looking for a temporary Back Office Support Officer on behalf of our client, an established European financial services provider specializing in working capital solutions for SMEs.

Key Responsibilities

Accounts Receivable Management

• Collect outstanding payments from customers through phone calls and other communication methods
• Contact domestic and international debtors regarding overdue accounts
• Follow up on payment arrangements according to the agreed terms
• Process incoming payments accurately in the company system
• Maintain complete and accurate accounts receivable administration

Administrative Support

• Record collected information and customer interactions in the system for ongoing follow-up
• Handle and respond to incoming email communications
• Enter and process new invoices and credit notes from clients
• Support back office operations with various administrative tasks as needed
• Collaborate with team members on general administrative duties

Customer Communication

• Maintain primarily verbal but also written contact with international debtors
• Provide professional and persistent follow-up on outstanding accounts
• Represent the organization professionally in all customer interactions
• Support customer service activities related to payment processing

Qualifications & Skills

• Completed MBO level 3-4 education in a financial direction or equivalent professional experience
• Native-level of Dutch and fluent English, both spoken and written. Fluency in French, German, Italian, or Spanish is a plus
• Previous experience with accounts receivable processes
• Strong communication capabilities for phone and email interactions
• Client-focused approach with good phone manner and persistence
• Team player mindset with collaborative working style
• Proactive attitude with critical thinking and attention to accuracy

What We Offer

• 6-month temporary contract with potential for extension
• Flexible working hours (32-40h per week)
• Salary range of €2,800-€3,000 gross per month 
• Commuting allowance provided
• Exposure to international financial services operations
• Informal and international work environment
• Opportunity to work with customers across multiple European countries

Interested? Feel free to apply or contact me for more information at [email protected]

Please note that we can only consider applicants who are currently residing in the Netherlands and who will not require visa sponsorship now or in the future.